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Privacy policy


CRACKNELL maintains the Website ("Site"). The following are the terms of use that govern use of the Site("Terms of Use"). By using the Site you expressly agrees to be bound by these Terms of Use and the privacy policy and to follow these Terms of Use and all applicable laws and regulations governing use of the Site. CRACKNELL reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site.


This is CRACKNELL.COM’s (“CRACKNELL.COM”) online privacy policy (“Policy”). This policy applies only to activities CRACKNELL.COM engages in on its website and does not apply to CRACKNELL.COM activities that are "offline" or unrelated to the website. CRACKNELL.COM collects certain anonymous data regarding the usage of the website. This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the website. The anonymous data collected by the CRACKNELL.COM website can include information such as the type of browser you are using, and the length of the visit to the website. You may also be asked to provide personally identifiable information on the CRACKNELL.COM website, which may include your name, address, telephone number and e-mail address. This information can be gathered when feedback or e-mails are sent to CRACKNELL.COM, when you register for services, or make purchases via the website. In all such cases you have the option of providing us with personally identifiable information.


In addition to the foregoing Privacy Policy, European Union individuals have certain rights over their personal data and data controllers are responsible for fulfilling these rights as follows:

  • Individuals may request access to their personal data held by us as a data controller. 
  • Individuals may request us to rectify personal data submitted to us or, where appropriate, contact us via the relevant website registration page or by amending the personal details held on relevant applications with which they registered.
  • Individuals may request that we erase their personal data
  • Where we process personal data based on consent, individuals may withdraw their consent at any time by contacting us or clicking on the unsubscribe link in an email received from us. 
  • Individuals may have other rights to restrict or object to our processing of personal data and the right to data portability. 
  • Individuals may request information about, or human intervention into, any automated data processing that we may undertake.
  • The full GDPR  Privacy Statement can be found here. If you wish to exercise any of these rights, please send an email to


Cookies are small bits of data cached in a user’s browser. CRACKNELL.COM utilities cookies to determine whether or not you have visited the home page in the past. However, no other user information is gathered.


Except as otherwise stated below, we do not sell, trade or rent your personally identifiable information collected on the site to others. The information collected by our site is used to process orders, to keep you informed about your order status, to notify you of products or special offers that may be of interest to you, and for statistical purposes for improving our site. We will disclose your personally identifiable information to third parties for order tracking purposes or process your check or money order, as appropriate, fill your order, improve the functionality of our site, perform statistical and data analyses deliver your order and deliver promotional emails to you from us. For example, we must release your mailing address information to the delivery service to deliver products that you ordered. CRACKNELL.COM may use non-personal "aggregated data" to enhance the operation of our website or analyse interest in the areas of our website. Moreover, we may in some circumstances disclose personally identifiable information to third parties to enhance your experience on our website. Additionally, if you provide CRACKNELL.COM with content for publishing or feedback, we may publish your user name or other identifying data with your permission. CRACKNELL.COM may also disclose personally identifiable information in order to respond to a subpoena, court order or other such request. CRACKNELL.COM may also provide such personally identifiable information in response to a law enforcement agency’s request or as otherwise required by law. Your personally identifiable information may be provided to a party if CRACKNELL.COM files for bankruptcy, or there is a transfer of the assets or ownership of CRACKNELL.COM in connection with proposed or consummated corporate reorganizations, such as mergers or acquisitions.


CRACKNELL.COM is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party’s privacy policies before providing any data to them. We are not responsible for the policies or practices of third parties. Please be aware that our sites may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those Web sites linked to our site is not covered by this Policy. These other sites may send their own cookies or clear GIFs to users, collect data or solicit personally identifiable information. We cannot control this collection of information. You should contact these entities directly if you have any questions about their use of the information that they collect.


CRACKNELL.COM takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However,  CRACKNELL.COM cannot guarantee the security of any information that is disclosed online.


CRACKNELL.COM does not knowingly collect personal information from children under the age of 13. Children are not permitted to use the CRACKNELL.COM website or services, and CRACKNELL.COM requests that children under the age of 13 not submit any personal information to the website. Since information regarding children under the age of 13 is not collected, CRACKNELL.COM does not knowingly distribute personal information regarding children under the age of 13.


If you wish to modify or update any information CRACKNELL.COM has received, please contact info@CRACKNELL.COM.


If you wish to modify or update any information CRACKNELL.COM has received, please contact info@CRACKNELL.COM.